Our team of passionate leaders will ensure that you enjoy the workshop and most importantly, develop the right skills to improve productivity in your organisation.
We will identify the challenges that your organisation is facing, as well as the strengths and significant skill gaps that each of your managers and key staff have.
We approach each organisation with a fresh pair of eyes, you can be sure, you’ll get a bespoke program that delivers optimum results organisation.
Customer Experience Workshops
Workshops |
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Building a Customer-First Culture |
Managing Quality Customer Service |
Service Excellence |
Telephone Courtesy & Customer Service |
Handling Difficult Customers |
Complaint Handling for Positive Outcomes |
Why us?
Workshops For Everyone
We also have a catalogue of effective training workshops that we frequently adapt and combine to meet the requirements of individuals and teams within each organisation.
Training Delivery
Taking into account the learners’ profiles, the trainer inspires, excites, shows them relevance and benefit of the skills being taught, and builds the confidence of participants to become advocates of change.
Executive Coaching
Create a greater conviction of the benefits of the skills acquired and the ability for consistent application. This allows the learning to be explored and the learner to reflect on the skills.
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